Registration & Refund Policies

The following registration and refund policies apply to contractor training offered by PPATEC. This includes any class that is paid for by and employer on behalf of the employee. These policies do not apply to the 10-Week HVAC & Energy Professional Program offered by PPATEC.

Registration Policy

Registration Minimum
The PPA intends to hold every class that is added to the training schedule. However, a minimum number of attendees is required to host a class. If the minimum attendee number is not met, the PPA will notify the registrant at least 5 business days before the start of the class. At that point, attendees will have the option of transferring to a similar class, receiving a credit for a future class, or receiving a refund.

Registration Maximum
The PPA also sets a maximum number of attendees for each class to ensure the instructor to student ratio is balanced. If the class is at a maximum capacity, the attendee will have the option to be added to the waitlist. The waitlist is populated on a first come, first serve basis. The initial person who signed up for the waitlist will be contacted first if any openings are available and be given 24 hours to decide if they would like to enroll into the class.

Payment Policy

PPA or PPATEC Members
Payment is due 5 business days before the start of the class.

Non PPA or Non PPATEC Members
Payment is due within 10 business days of registration. If payment is not submitted within this timeframe, we cannot guarantee the seat(s) will be available for the class until payment is received.

Cancellation Policy

PPA or PPATEC Members
Cancellations will be accepted up to 2 business days before the start of the class with the option of receiving a full refund, transferring to a similar class, or receiving a credit for a future class. Cancellations that occur after that point will not be eligible for a refund.

Non PPA or Non PPATEC Members
Cancellation will be accepted up to 5 business days before the start of the class with the option of receiving a full refund, transferring to a similar class, or receiving a credit for a future class. Cancellations that occur after that point will not be eligible for a refund.

If you have questions concerning the above, please contact PPATEC here.