Registration & Refund Policies

Registration Policy

Registration Minimum
The PPA intends to hold every class that is added to the training schedule. However, a minimum number of attendees is required to host a class. If the minimum attendee amount is not met, the PPA will notify the registrant at least 7 days before the start of the class. At that point, attendees will have the option of transferring to a similar class, receiving a credit for a future class, or receiving a refund.

Registration Maximum
The PPA also sets a maximum amount of attendees for each class to ensure the instructor to student ratio is balanced. If the class is at a maximum capacity, the attendee will have the option to be added to the waitlist. The waitlist is populated on a first come, first serve basis. The initial person who signed up for the waitlist will be contacted first if any openings are available and be given 24 hours to decide if they would like to enroll into the class.

Payment Policy

PPA or PPATEC Members
Payment is due 48 hours before the start of the class.

Non PPA or Non PPATEC Members
Payment is due within 5 business days of registration. If payment is not submitted within this timeframe, we cannot guarantee the seat(s) will be available for the class until payment is received.

Cancellation Policy

PPA or PPATEC Members
Cancellations will be accepted up to 48 hours before the start of the class with the option of receiving a full refund, transferring to a similar class, or receiving a credit for a future class. Cancellations that occur after that point will not be eligible for a refund.

Non PPA or Non PPATEC Members
Cancellation will be accepted up to 5 business days before the start of the class with the option of receiving a full refund, transferring to a similar class, or receiving a credit for a future class. Cancellations that occur after that point will not be eligible for a refund.

If you have questions concerning the above, please contact PPATEC here.