Latest News

Technical Conversations with Customers


  • July 12, 2023
    8:00 am - 5:00 pm

In this class, technicians and employees will learn a basic understanding of technical components such as TXV’s, compressors, coils, heat exchangers, etc. so they can take this information and be able to demonstrate and explain to homeowners. • Making technical components easy for homeowners to understand • Explain how systems work in layman terms • How (more…)

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7 Habits of Highly Effective People


  • July 20, 2023 - July 21, 2023
    8:30 am - 4:00 pm

April 12, 2019

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BDR: Managing and Growing Service Profitably


  • August 9, 2023 - August 10, 2023
    8:30 am - 3:30 pm

April 23, 2019

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Service System Excellence


  • August 15, 2023 - August 16, 2023
    8:00 am - 4:00 pm

April 23, 2019

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Engineering a Power HVAC Sales Team


  • August 17, 2023
    8:00 am - 4:00 pm

Contractors are constantly challenged with time restraints and functional structure for sales training. Due to this structure and time failure, it creates a shortage of proper feedback, eliminates improvements, which in turn limits growth for the sales team members! Jerry Rollins will explain, demonstrate, and facilitate proven steps implementing the sales process and link them (more…)

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Technical Conversations with Customers


  • September 5, 2023
    8:00 am - 4:00 pm

In this class, technicians and employees will learn a basic understanding of technical components such as TXV’s, compressors, coils, heat exchangers, etc. so they can take this information and be able to demonstrate and explain to homeowners. • Making technical components easy for homeowners to understand • Explain how systems work in layman terms • How (more…)

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OSHA 10 Hour General Industry Outreach Training


  • September 7, 2023 - September 8, 2023
    8:00 am - 11:30 am

Day 1 – the class will start at 8 AM and finish at 3 PM, lunch is included. Day 2 – the class will start at 8 AM and finish at 11:30 AM, lunch is not included the second day. Program Purpose Its purpose is to promote workplace safety and health and to make workers (more…)

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Class A/B Operator Training


  • September 22, 2023
    9:00 am - 3:00 pm

If You Own or Operate Regulated USTs, You Need This Course! This Underground Storage Tank (UST) Operator Training Course is required for fuel storage tank facilities. The EPA has established new minimum training requirements for designated Class A, Class B, and Class C operators to ensure that those who own and operate regulated underground storage (more…)

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Customer Service Superiority – Differentiate & Dominate


  • October 19, 2023
    8:00 am - 12:00 pm

Successful service companies dominate their marketplace by NOT blending in. Winning companies differentiate their services and deliver exceptional customer experiences. Customer convenience is the new dominating factor in service differentiation. The case studies featured in this session are derived from Steve Coscia’s hands-on, face-to-face interaction while serving leading contractors nationwide. Register for this seminar and learn how to (more…)

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Customer Service Superiority – Differentiate & Dominate


  • November 2, 2023
    8:00 am - 12:00 pm

Successful service companies dominate their marketplace by NOT blending in. Winning companies differentiate their services and deliver exceptional customer experiences. Customer convenience is the new dominating factor in service differentiation. The case studies featured in this session are derived from Steve Coscia’s hands-on, face-to-face interaction while serving leading contractors nationwide. Register for this seminar and learn how to (more…)

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Leadership Essentials


  • November 8, 2023 - November 9, 2023
    8:00 am - 2:00 pm

April 12, 2019

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