Latest News

Dominate Ductless Sales


  • March 6, 2024 - March 7, 2024
    7:30 am - 4:30 pm

April 12, 2019

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Technical Conversations with Customers


  • March 8, 2024
    9:00 am - 3:30 pm

In this class, technicians and employees will learn a basic understanding of technical components such as TXV’s, compressors, coils, heat exchangers, etc. so they can take this information and be able to demonstrate and explain to homeowners. Technicians and employees will also learn the basic processes to respectfully and responsibly move through a customer’s house (more…)

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Service System Excellence


  • March 19, 2024 - March 20, 2024
    8:00 am - 4:00 pm

April 23, 2019

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Engineering a Power HVAC Sales Team


  • March 21, 2024
    8:00 am - 4:00 pm

Contractors are constantly challenged with time restraints and functional structure for sales training. Due to this structure and time failure, it creates a shortage of proper feedback, eliminates improvements, which in turn limits growth for the sales team members! Jerry Rollins will explain, demonstrate, and facilitate proven steps implementing the sales process and link them (more…)

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Project Management Fundamentals


  • March 29, 2024
    8:30 am - 4:30 pm

April 12, 2019

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Class A/B UST Operator Training


  • April 26, 2024
    9:00 am

If You Own or Operate Regulated USTs, You Need This Course! This Underground Storage Tank (UST) Operator Training Course is required for fuel storage tank facilities. The EPA has established new minimum training requirements for designated Class A, Class B, and Class C operators to ensure that those who own and operate regulated underground storage (more…)

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Class A/B UST Operator Training


  • September 27, 2024
    9:00 am

If You Own or Operate Regulated USTs, You Need This Course! This Underground Storage Tank (UST) Operator Training Course is required for fuel storage tank facilities. The EPA has established new minimum training requirements for designated Class A, Class B, and Class C operators to ensure that those who own and operate regulated underground storage (more…)

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Listening with Intent and Conflict Resolution


  • October 11, 2024
    8:30 am - 4:30 pm

April 12, 2019

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Customer Service Superiority – Differentiate & Dominate


  • October 30, 2024
    9:00 am - 2:00 pm

Successful service companies dominate their marketplace by NOT blending in. Winning companies differentiate their services and deliver exceptional customer experiences. Customer convenience is the new dominating factor in service differentiation. The case studies featured in this session are derived from Steve Coscia’s hands-on, face-to-face interaction while serving leading contractors nationwide. Register for this seminar and learn how to (more…)

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